
Staff Training
Whether it is a new hire or an existing C.A., we will come to your office and polish all your C.A.'s skills by going over all the what, how and why's of patient files, paperwork, insurance, personal injury cases, etc. From patient intake procedures to billing requirements. First we will perform our C.A. Test (see Testing your Staff Below) and will come up with a training program that will specifically meet your office needs. Plus, get the first month free when you sign up for our Monthly Check-ups (see below).
Training Modules available include:
Private Insurance (Concepts, Eligibility, Coverage, Billing)
Medicare (Concepts, Eligibility, Coverage, Billing)
Medicaid (Concepts, Eligibility, Coverage, Billing)
Self-pay (Types, Requirements, Procedures)
Personal Injury (MVAs and Slip & Falls: Concepts, Coverage, Billing, Collections)
Workers Compensation (Concepts, Coverage, Billing, Collections)
Florida Statutes & Board Rules (Practical applications and implications)
Phone Scripts (Specific questions to ask for each type of patient to maximize reimbursement)
Monthly Check-ups
Sign up for our Monthly Check-ups, and feel free to have your staff bombard us with all those questions you staff has as situations come up in your office. For only $95.- per month, you will be able to send us unlimited e-questions through our website, and get a response within 48 hours; plus, you'll get up to 1 hour face-to-face consultation every month. This means that every month we will schedule an appointment to pass by your office and go over patient files, EOB's, and any issues that you'd like us to help you with.
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Testing
Your StaffIt is good to ask questions and see if you get the responses you should get. We will give C.A.s a written exam on their knowledge necessary to deal with day-to-day situations.
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Evaluating Your Office
Let us spend some time in your office to make sure you are compliant with Florida Statutes and the Board of Chiropractic Medicine rules.
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Staff
TrainingWhether it is a new hire or an existing C.A. (and chiropractors themselves), we will come to your office and polish all your CA's skills by going over all the most relevant information for all types of files: requirements, coverage, billing and collections. All of these for both Regular Care or Personal Injury files.
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